First Credit Services Acquires American Healthcare Outsourcing Alternatives

First Credit Services (FCS), an established leader in the Accounts Receivables Management Industry recently acquired American Healthcare Outsourcing Alternatives (AHOA) out of Midland, GA. This important acquisition bolsters the already thriving Healthcare sector within FCS’ current operation. Raj Chhabria (CEO of First Credit Services) stated “This transaction fits in perfectly with our business strengths as both organizations have a long track record as innovators by going the extra mile when it comes to outstanding patient service and compliance.  Our growth plans within the healthcare market are a major focus of our growing business, and this acquisition is coming at the perfect time as we continue to establish a new trend in how collection agencies treat patients. We take a lot of pride in how we operate, and we have always been big fans of AHOA and how they have also made a positive impact on the healthcare community.”

 

AHOA focuses exclusively on Healthcare with core strengths that include First Party Self-Pay, Insurance Follow-up and Bad Debt Collections. AHOA is located close to Fort Benning in Columbus GA, and has successfully built their entire operation around the core value of giving back to United States Veterans by providing good paying jobs to the Military and their immediate families.  This mission has proven to be a very successful business model and First Credit Services will continue to support and grow the operation and offer even more jobs to our valued and appreciated American Service Men and Women. Fred Landrum, (a Vietnam-era veteran and former CEO of AHOA) will stay on with FCS as Vice President of Healthcare Services to help support existing and future FCS/AHOA Customers.

 

Integrating the AHOA operations into the FCS system is already under way, and all AHOA customers are being welcomed into the First Credit Services community.  Raj goes on to say “We could not be more excited about this great partnership with AHOA, and welcome all of the great AHOA Employees and Customers with open arms.”

Taking a "Different" Look at the Collection Process

Check out page 63 of the January issue of Club Solutions Magazine...

PCI-DSS Compliance

Tell me. How important is PCI Compliance  to your organization?

The Payment Card Industry Data Security Standard (PCI DSS) is a proprietary information security for organizations that handle branded credit cards from the major card schemes including Visa, MasterCard, Amex, Discover and JCB.

The PCI Standard is mandated by the card brands and administered by the Payment Card Industry Security Standards.  The standard was created to increase controls around cardholder data to reduce credit card fraud. Validation of compliance is performed annually, either by an external Qualified Security Assessor (QSA) that creates a Report on Compliance (ROC) for organizations handling large volumes of transactions.

Data Security through PCI Compliance is probably one of the most important attributes to consider when selecting a business partner who accesses your consumer’s data. Having Compliance processes in place are very important, but until an organization goes through an extensive audit, there are definitely going to be major gaps.

My recommendation is to contact a QSA right away and get started on your PCI Compliance Certification.

What do you think?

Debt Collections for Mixed Martial Arts Schools

www.firstcreditonline.com

Take a moment to review your past-due Accounts from the past year... If you have unresolved accounts on your books, we can help recover additional revenue quickly and in a very professional manner.

If you own a Boxing, Mixed Martial Arts, Karate, Kickboxing, or, Jiu Jitsu School you probably already know that you have very few options available to you when trying to communicate with past-due students.  You can't possibly have enough time to pick up the phone and speak with all of your past-due members, plus you should look to experts in compliance and customer service to assist you.

Studying a Martial Art is a huge commitment by both the instructor and student, and even though you as the owner/instructor have dedicated your life to teaching martial arts, some students are unable to make the same long-term commitment to training.

MMA Schools typically offer Term Contracts, and have the right to be paid based on the terms of the membership agreement. Managing a Martial Arts School is extremely costly for the Owner and every single loss in revenue impacts the schools bottom-line significantly.  

There are wonderful Companies out there offering software, payment processing, collections, and more, but the only nationally accredited Collection Agency handling late-stage collections (accounts aged past 90 days) is First Credit Services.

First Credit Services works with thousands of fitness clients across the country, and fully understands the ins and outs of collecting membership contracts for all types of fitness businesses.

Developing Clear and Concise Collection Agency Policies are extremely important items to consider for most Mixed Martial Art Schools.

Learn more at e-mail me at wjackson@fcsbpo.com 

First Credit Services already partners with Software Companies, ASF Payment Solutions, Member Solutions, Money Movers, Mindbody, and more.  

First Credit Services will be Exhibiting at IHRSA 2016

www.firstcreditonline.com
IHRSA is the best event in the Health & Fitness Industry each year. Attendees come from all over the world to find out what the next big thing will be in fitness. It's a great time to reconnect with friends and colleagues from some of the most prominent fitness brands.  As with most industries, Technology has been at the forefront the past few years, and 2016 is sure to follow that trend once again with some exciting new product developments and product enhancements.

Last year, a lot of the excitement was geared toward the smooth integration of advanced technology into indoor cycling, and I expect to see more of the same in Orlando this year. 

The Trade Show floor is always filled with new and exciting products that inspire every fitness professional to continue innovating and pushing the envelope further.

In my sliver of the fitness pie, (Billing, Collections, Member Retention) where we are responsible for communicating with the members outside of the club, we have spent the last year developing new technology which allows us to stay ahead of the compliance curve in the United States. Federal Regulations continue to stifle the way we communicate with consumers, and we continue to come up with innovative ways to feed the revenue cycle and keep a gyms bottom-line extremely healthy.

Will we see you there?

Here is a link of all exhibitors expected: http://hub.ihrsa.org/ihrsa-2016-exhibitor-list

About First Credit Services and FCSBPO

First Credit Services was established in 1993 as an A/R Management and Collection Company servicing several different industries including Health & Fitness, Healthcare, Auto Finance, Insurance, Utility, Direct Marketing, Education, and more.

We offer all phases of Decline Management, Billing, Collections, in a fully compliant and customer service oriented environment. We employ a large staff of experts who are trained in the most up-to-date forms of communication and strategy. 

FCS offers a very secure infrastructure including an off-site (State-of-the-Art) Data Center interconnecting our 3 strategic call center locations.  We are SOC2 Type II Certified and PCI-DSS Level 1 Complaint.

Our First Party (Outsourcing) Group offers clients a way to cut costs and rely on FCS to watch over all Staffing, Technology, Compliance, Reporting, Procedures, Customer Service, Auditing, Quality Control/Assurance, Call Monitoring, Strategy, and more to ensure best-in-class results coupled with a fully compliant solution.

Our Dashboard and CRM Tools link seamlessly with our client's current software offering a seamless integration between our staff and yours.

learn more about our services at

Health & Fitness: www.firstcreditonline.com

Healthcare: www.healthcarecollect.org

First Party and Outsourcing: www.fcsbpo.com

Government: www.municipalcollect.com

Other Industries: www.artechonline.com